.Five9 (FIVN) has been actually granted the 2024 Aragon Study Innovation Honor for Artificial Intelligence Get in touch with Centers and also called a Forerunner in 2 Aragon Research Entire world reports: AI Representative Platforms in the ICC, 2025, and Intelligent Contact Facility, 2025. The company was actually recognized as the best important vendor in the AI Representative Operating systems report.At the primary of Five9’s development is their sight for The brand-new CX, where AI Representatives as well as AI-empowered Human being Representatives team up to deliver hyper-personalized client knowledge. The firm just recently launched brand-new improvements consisting of Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s ideal use innovation in market evolution as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research study Advancement Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Research study World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Study Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Study World: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 put les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Study World: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The NEW CX, ou00f9 Agents AI et Professionals Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Analysis Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was actually likewise named an Innovator in The Aragon Research Study Globe for Artificial Intelligence Representative Platforms in the ICC, 2025 and also Aragon Study Planet for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX Platform, has been called a champion of the 2024 Aragon Research Technology Honor for AI Call Centers. Additionally, Five9 has actually been actually named a Leader in pair of Aragon Research Globe reports: artificial intelligence Agent Platforms in the ICC, 2025, and also Intelligent Call Center, 2025. This acknowledgment from Aragon Research highlights Five9’s setting as a leader in AI-elevated CX.
The AI Broker Platforms in the ICC, 2025 report roles Five9 as the best
key seller measured in
the record, acknowledging Five9 s key sight for AI-driven innovation in CX. At the primary of the technology is actually Five9’s vision for The brand new CX where Artificial Intelligence Professionals and also AI-empowered Person Brokers collaborate to provide hyper-personalized, effortless client knowledge. By inspiring companies to deliver transformative client communications while minimizing prices as well as enhancing efficiency, Five9 is setting new criteria for AI-powered services in the call center industry.
AI is actually foundational for generating exceptional customer experiences, and our experts are honored to be identified by AragonInvestigation as impressive for our initiatives to propel the intelligent get in touch with center forward, pointed out Jonathan Rosenberg, Principal Technology Officer as well as Chief of AI, Five9. Our emphasis has been actually, and will remain to be actually, helping businesses provide those adventures along with easy-to-use resources and also capabilities. With each new development, our company take a breakthrough for both Five9 and for the field in its entirety.
The Aragon Study Advancement award identifies companies leveraging speculative use of innovation to not simply adjust as markets change, however to proactively interrupt and also notify how their markets will grow. Five9 was formally shown along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation honors ceremony.Five9’s commitment to development, specifically its own sight for mixing artificial intelligence Agents as well as AI-empowered Person Professionals, is establishing a new specification for just how services can deliver hyper-personalized and also smooth customer knowledge, pointed out Jim Lundy, Owner, Chief Executive Officer and Lead Expert, Aragon Research Study. This honor as well as record identification improves Five9’s devotion to delivering AI developments for CX.
Earlier this year, the provider presented brand new improvements, consisting of Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 Artificial Intelligence Brokers, that completely transform the means companies come close to CX, driving far better results for each customers and also brokers. About Five9. The Five9 Intelligent CX System, powered by Five9 Brilliant AI, gives an extensive rooms of services to power AI-elevated client experiences that deliver much better business outcomes as well as Carry Pleasure to CX.
Our merged cloud-native offering permits hyper-personalized consumer experiences as well as even more equipped staff members, creating every consumer interaction extra linked, simple and easy, and personal. Relied on by 2,500 +customers as well as 1,400+ companions internationally, Five9 combines the power of AI, our platform, and our folks to steer AI-elevated CX.For more information, see www.five9.com. Involve with us @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Civil rights Reserved.
The id of an Aragon Research honor champion is actually certainly not a promotion through Aragon Analysis of any kind of supplier, product, or even solution. Sight source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Resource: Five9.
FAQ. What major awards carried out Five9( FIVN) win in 2024 coming from Aragon Research? Five9 won the 2024 Aragon Research Innovation Award for Artificial Intelligence Call Centers and also was named a Forerunner in pair of Aragon Study Entire world reports: AI Agent Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025.
What brand new AI items carried out Five9( FIVN) offer in 2024? Five9 introduced Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Brokers to improve client expertise control.Exactly how performs Five9’s( FIVN )BRAND-NEW CX vision impact customer service? Five9’s brand-new CX eyesight incorporates AI Professionals with AI-empowered Individual Representatives to deliver hyper-personalized, uncomplicated consumerexpertises while decreasing expenses as well as strengthening productivity.
What was Five9’s( FIVN) important opening in the Aragon Investigation Entire world 2025 file? Five9was actually placed as the absolute most tactical provider in the artificial intelligence Agent Platforms in the ICC, 2025 file, identifying their calculated eyesight for AI-driven advancement in CX. When did Five9( FIVN) obtain the AragonStudy Advancement
Honor
?
Five9 was formally presented along with the honor on December 10, 2024, at the Aragon Transform 2024 honors event.